- 4 Sections
- 15 Lessons
- 10 Weeks
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- Section 1: Understanding KPIs and KRIsSection Purpose This section introduces the core difference between Key Performance Indicators and Key Risk Indicators. It explains why both are needed in supply chain management and why relying only on performance measurement can leave an organisation exposed to emerging risks.5
- Section 2: Designing Good Supply Chain IndicatorsSection Purpose This section explains how to design effective KPIs and KRIs. Learners will explore what makes an indicator useful, why leading and lagging measures matter, and how to avoid common measurement mistakes.5
- Section 3: Applying KPIs and KRIs Across the Supply ChainSection Purpose This section applies KPI and KRI thinking to practical supply chain areas, including procurement, suppliers, inventory, forecasting, warehousing, logistics and capacity.5
- Section 4: Dashboards, Governance and Improvement ActionSection Purpose This section explains how to bring KPIs and KRIs together into a practical dashboard, how to interpret results, and how to turn measurement into improvement action.5
Lesson 1.2: What Are KRIs?
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